Vonage Partners with Feros Care to Provide Social and Telehealth Solutions
- Vonage’s Video API powers real-time live-streamed events for more than 600 Feros Care clients
28 million telehealth services provided to 10 million patients in
Australiabetween March and August 2020
The Vonage Video API, embedded within Feros Care’s Virtual Social Centre, enables the non-profit organisation to conduct real-time live-streamed events for more than 600 of its members across
“Many of our clients either live in remote areas or are not able to interact socially with others for various reasons. The Virtual Social Centre is an inclusive platform that allows our clients to socialise, learn new skills or just catch up with others,” said
The COVID-19 pandemic has accelerated the use of telehealth in
Telehealth is increasingly becoming a critical tool, particularly in aged care, a vital industry with Australia’s rapidly ageing population. In 2017, approximately 3.8 million people - 15 per cent of the country’s population - were aged 65 and over.2 By 2031, 19 per cent of
“Telehealth has also become an important channel for our clients, particularly for seniors who are especially vulnerable to health risks like COVID-19 and who may be reluctant to venture out,” adds Ian. “This valuable resource means our clients can continue to have access to healthcare providers and we can break down their loneliness through fun activities, new skills and by staying connected with like-minded individuals from the comfort of their homes.”
"It's vital for healthcare and social service providers to be able to deliver a continuous, effective service during the pandemic, and adopting telehealth services means that those forced to self-isolate can get help from practitioners and caregivers, without the need to travel - an important step to protecting vulnerable communities and healthcare professionals,” comments
“As a leader in video solutions, Vonage powers telehealth solutions for many healthcare providers and social service organisations worldwide, like
The Vonage Communications Platform allows for the integration of fully programmable APIs into existing products, workflows and systems and from which the Company’s unified communications and contact center solutions are built. With more than one million registered developers, the Vonage Platform provides businesses throughout the
To find out more about Vonage, visit www.vonage.com.
Vonage (Nasdaq: VG), a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage's fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.
Whether you need home care, respite care, some clever technology to make life easier, help accessing community services and activities, someone to coordinate your local NDIS services or one of our growing number of allied wellness solutions, we can be there for you.
And because we’re a not-for-profit community organisation, you know we’re there for only you, with services awarded in