Banca Transilvania Chooses Vonage to Power its Digital Transformation
Vonage offers communications APIs - including messaging, voice and video communication solutions - that enable agile enterprises to enhance their customer experience and realize new business outcomes at scale. With a fully-integrated platform and global presence, Vonage APIs offer a simple, agile way to integrate with the WhatsApp Business solution, through which Banca Transilvania's virtual assistant will provide customers with access to critical information.
As a WhatsApp Business Solution Provider, Vonage uses its Messages API to power the AI-driven Banca Transilvania virtual assistant, 'Raul', to use deep learning and natural language processing to simplify day-to-day business activities. Customers can use the
A spokesperson for Banca Transilvania commented, "With a continuous focus on business transformation through innovation, Banca Transilvania prioritized the launch of our
"Vonage is proud to power communications solutions that connect people with the support they need," said
Vonage (Nasdaq: VG) is redefining business communications once again. We're making communications more flexible, intelligent, and personal, to help enterprises the world over, stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. True to our roots as a technology disruptor, our flexible approach helps us to better serve the growing collaboration, communications, and customer experience needs of companies, across all communications channels.
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